LEATHVORA PRIVACY POLICY

We collect personal identification information when customers interact with the Site, including when they create an account, place an order, subscribe to communications, or contact customer service. This information can include:

• Contact Information: Your full name, email address, mailing or shipping address, and phone number.
• Payment Information: Payment-card information is entered through checkout and processed by third-party payment service providers. We do not ask customers to send complete card numbers, security codes, or other sensitive card credentials by email, contact form, WhatsApp, or social media.
• Order Details: Product selections, order information, custom measurements, or preferences that you choose to provide for an order.

When customers use the Site, certain technical and usage information can be collected automatically. This may include:

• Browser Details and Device Information: Browser type, device type, operating system, and Internet service information.
• Log Data: IP address, browser information, pages viewed, visit time and duration, and related usage statistics.

The Site may use cookies and similar technologies to improve the customer experience, remember settings and preferences, support website functionality, and understand Site usage. You can configure your browser to refuse cookies or alert you when cookies are sent, although disabling some cookies can affect certain website functions.

We may use personal information for the following purposes:

• To Provide and Maintain Our Services: To process orders, manage accounts, and provide customer support.
• To Personalize User Experience: Aggregated or usage information can help us understand how customers use the Site and improve functionality.
• To Improve Our Website: Feedback and usage information can be used to improve products, services, and the overall customer experience.
• To Process Payments: Submitted transaction information is used only as needed to complete or support transactions.
• To Send Periodic Communications: We may send order confirmations, updates, or responses to inquiries. Where appropriate, we may also send promotional communications, and customers can unsubscribe from marketing messages at any time.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. Supported Site connections use HTTPS/TLS encryption for information transmitted between your device and the website. Payment-card transactions are handled by third-party payment service providers using their own security and compliance controls. Because no online system can guarantee absolute security, we cannot promise that unauthorized access will never occur.

We do not sell customers' personal information. We may disclose information where reasonably necessary to operate the Site, fulfill orders, provide support, protect legal rights, or comply with applicable law, including:

• With Service Providers: Relevant information can be shared with providers that support order fulfillment, shipping, payment processing, website hosting, analytics, email communications, and customer service.
• For Legal Compliance: Information can be disclosed when required by law or when reasonably necessary to protect against legal liability.
• During Business Transfers: Personal information may be transferred in connection with a merger, acquisition, restructuring, or sale of business assets.

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer support, account administration, fraud prevention, recordkeeping, dispute resolution, and legal or tax obligations.

• Account Information: Information associated with an account can be retained while the account remains active.
• Legal Compliance: Certain records can be retained for longer periods where needed to meet legal obligations, enforce agreements, or resolve disputes.

• Access and Update: You can request access to or correction of personal information associated with you by using your account, where available, or contacting us.
• Data Portability: Where applicable, you can request a copy of certain personal information in a structured or commonly used format.
• Deletion: You can request deletion of eligible personal information, subject to information we need to retain for legal, administrative, fraud-prevention, or security purposes.
• Opt-Out of Marketing: You can unsubscribe from marketing communications by following the unsubscribe instructions in a marketing email or contacting us directly.

Leathvora serves customers in the United States and selected international regions. Personal information may be processed by our staff and by service providers that support the operation of the Site, payment processing, shipping, analytics, hosting, email communications, and customer service. Each provider handles information under its own legal and contractual obligations. We limit sharing to information reasonably necessary for the relevant service.

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. The "Last Updated" date at the top of this page identifies the latest revision. Material changes apply from the effective date shown on the updated Policy.